Dear Valued Customers,
We are writing to inform you of a necessary adjustment to the pricing of our products. As you may be aware, the recent economic climate has affected many sectors and industries in Zambia and abroad – this has significantly impacted our operating costs at The Hills. To ensure the continued quality and service delivery of our products and services, we have made the difficult decision to rebase our prices effective 22 January 2024.
We understand that price increases can be unwelcome news, and we assure you that this decision was not taken lightly. We have explored all possible avenues to minimise the impact on our customers, but the current economic climate has made price adjustments unavoidable.
We want to be transparent about the reasons behind this decision:
Rising Inflation: The cost of services related to day-to-day operations has increased significantly due to inflation and the general rise in goods such as fuel and electricity. This makes it unsustainable for us to maintain our current pricing without compromising the quality of our services.
Weak Exchange Rates: The weakening of our local currency against other currencies has further amplified the impact of rising costs. This makes it even more challenging to maintain our current pricing structure.
However, we are committed to minimising the impact of these price adjustments on our customers. Therefore, we have carefully reviewed our plot prices and taken the decision to rebase the Kwacha prices in order to bring them back in line with our standard Phase One price of just $13 per square metre. We are confident that this is the smallest possible adjustment necessary to cover our increased costs.
We remain dedicated to providing you with the highest quality products and services at competitive prices.
To show our appreciation for your continued loyalty, we are offering a limited promotion on all purchases made before Friday 26th of January. Please contact us via the website or our email address below to learn more about our limited promotion. This is our way of thanking you for your understanding and support.
We encourage you to review our updated pricing on our website at [website address]. If you have any questions or enquiries, please do not hesitate to contact us at enquiries@thehillslusaka.com.
Thank you for your understanding and for your continued support!
Sincerely,
The Hills Sales Team
Comments